ABOUT THE PODCAST
On the Hospitality Leaders Podcast, we bring you insightful conversations with leaders in the hospitality, food service and event industries.
We discuss the state of the industry today, and look at trends that show the direction the industry is heading in the future.
What to expect in show format & questions:
The Hospitality Leaders podcast is conversational in style. We don’t use canned questions and responses. We let each guest’s personal experience and areas of expertise drive the discussion.
Who is the audience of the show?
General Managers & Leadership within the hospitality industry.
How long is each episode?
20 - 30 minutes
Is the show audio or video?
The show is primarily audio although we do record video when possible for Youtube & Social Media clips. If possible, it would be great to have you on camera, if not, no worries and we can focus on only recording audio.
How to prepare for your interview:
1) Use your computer - Please use your computer for recording, not your phone. This will ensure we have the best quality possible.
2) Google Chrome is preferred - If possible, please have Google Chrome open during the interview. This enables us to record an audio backup of the interview. If you don’t have Google Chrome, it is ok, but it is preferred if possible.
3) Remove distractions - Please be in a quiet place and turn off any cell phones or notifications.
4) Audio Quality - Please use the best microphone you have available. If you do not have a microphone then use at minimum a pair of earbuds or a headset. This ensures the best audio quality for the listener.
Meet your host
Chris Cano
Author of If you build it, they will stay & VP of Customer Success at Upshift.
Chris has over 25 years of experience in the hospitality industry holding various leadership positions at companies such as Ritz-Carlton, Hilton, Marriott, Hard Rock, Westin, and more. From working early days as a Front Desk Supervisor, all the way up to a General Manager and Director of Operations, Chris has seen it all. He is also author of the bestselling book If you build it, they will stay. Chris is currently the VP of Customer Success at Upshift and actively trains hospitality organizations on leadership capabilities.