Building Mission-Centric Teams with Kate Porter at the Las Vegas Natural History Museum
For the difficult work required in the hospitality industry, it’s essential to have a team that’s passionate about the organizational mission. That’s what I discussed on this episode with Kate Porter, Co-Executive Director at the Las Vegas Natural History Museum.
To create a guest-facing experience that’s fun and exciting, a lot of back-end work has to be done by a dedicated staff. If you don’t love what you do, burnout in that environment can be one bad day away. That’s why Kate goes out of her way to put together a team of people who are excited by the opportunity to create that guest experience, not deterred by the work it requires.
By offering continual opportunities for professional development, Kate keeps her staff engaged and passionate, even on the hard days. It’s an outstanding leadership style.
Las Vegas Natural History Museum
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