Leveraging Social Media with Megan Thomas at The Social Reserve
I’m excited to welcome Megan Thomas, Social Media Consultant and Owner of The Social Reserve, to the podcast to discuss the role of social media in hospitality.
Megan got her start in the hospitality industry working at the front desk of a hotel before eventually working her way up to Assistant General Manager. When the Covid-19 pandemic brought hard times to the industry, Megan branched out on her own to find ways she could help hospitality navigate that tumultuous period. She quickly found success as a social media consultant and strategist and founded The Social Reserve.
To Megan, social media is an opportunity for hospitality leaders to begin building a guest experience before the guest even gets to your property. You can engage in friendly dialogue, promote your latest attraction and respond to questions and concerns through a digital medium with a broad reach. It’s an outstanding vessel for personalizing customer interactions and encouraging guest loyalty.
- The Social Reserve - Instagram
- Upshift
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